Orders & Shipping
Delivery timelines depend on your location. Orders with Lagos are processed within 1–3 business days, but for outside of Lagos takes 5 business days.Â
Yes, Delloura delivers across Nigeria, and international shipping may be available for selected locations.
Once your order has been shipped, tracking details or delivery updates will be sent to you via email, SMS, or WhatsApp.
Orders can only be changed or canceled before they are processed for shipment.
You can contact our team to check if restocking or pre-orders are available for a sold-out item.
Payment
We accept secure bank transfers, debit/credit cards, and other available payment options displayed during checkout.
Yes. Delloura uses secure payment processing methods to protect your information and transactions.
Products & Jewelry Care
Delloura offers high-quality jewelry designed for durability and elegance. Proper care will help maintain the shine and longevity of your pieces.
To keep your jewelry looking beautiful:
- Avoid contact with perfumes, lotions, and harsh chemicals
- Store pieces in a dry jewelry pouch or box
- Remove jewelry before swimming or bathing
- Clean gently with a soft cloth
Our pieces are skin-friendly and comfortable for everyday wear.
General
Yes, selected orders may include elegant packaging suitable for gifting.
Yes. Follow Delloura on social media or subscribe to our newsletter to stay updated on exclusive offers and new arrivals.
Delloura combines elegance, quality, and timeless style to help you feel confident and beautiful with every piece you wear.
Returns & Exchanges
Yes, returns or exchanges may be accepted for eligible items within a specified timeframe, provided the item is unused and in its original condition.
For hygiene and quality reasons, certain items such as earrings or customized products may not be eligible for return or exchange.
Please contact us within 24–48 hours of receiving your order with clear photos of the item and packaging.
Delloura Gift Card
A Delloura Gift Card is a digital gift voucher that can be used to shop for beautiful jewelry and accessories on the Delloura website.
Simply:
- Click on Gifts from the Website Heading Menu.
- Select Delloura Gift Card
- Select your preferred amount
- Enter the recipient’s details
- Add a personal message
- Complete payment
The gift card will be sent automatically via email.
When purchasing a gift card, you’ll be asked to provide the Delivery info which are:
- Recipient’s Name
- Recipient’s Email Address
- A Personal Message (optional)
Please ensure the email address is entered correctly.
Yes. You can purchase a Delloura Gift Card for yourself and use it anytime on future purchases.
The recipient will receive an email containing:
- Their digital gift card
- A unique gift card code
- Your personal message
- Instructions on how to redeem it
At checkout, enter the gift card code in the coupon/gift card field. The gift card value will automatically be applied to your order.